Outlook Introduction (1 Day)

This course is designed for new users or those who have had no formal training in Outlook.
It is Useful if the delegates have a basic knowledge of Windows as well as the ability to use a mouse and a keyboard.  By the end of the course delegates will be able to send and receive email messages as well as organise their messages into folders.  They will be able to store name and address information using Contacts as well as adding appointments to their calendar. They will be able to organise their work using the task list as well as being able to assign tasks to others. 

Outlook Advanced (1 Day)

This course is designed for users who have previously attended an Outlook introduction course or possess an equivalent level of knowledge.  By the end of this course delegates will be able to manage their mailbox efficiently. They will be able to set up their own address lists and be able to send emails to groups of people.  They will be able to capture information from their colleagues easily using Voting buttons as well as set reminders using Flags. They will be able to attach files to messages and appointments as well as sending links to files that are stored in a shared location.  They will be able to schedule meetings with their colleagues, as well as modify and cancel them.